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How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)
Note: This tool is not compatible with Microsoft Windows 98 or ME.

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  1. Uninstall your McAfee consumer products using Add/Remove Programs in the Windows Control Panel
    • Windows 2000/XP
      1. Click Start, Settings, Control Panel.
      2. Double-click Add or Remove Programs.
      3. Select the McAfee SecurityCenter product.
      4. Click Remove and follow the steps provided.
    • Windows Vista/Seven
      1. Click Start, Search, type Programs and Features, and click Go.
      2. Double-click Programs and Features.
      3. Select the McAfee SecurityCenter product.
      4. Click Uninstall and follow the steps provided.
  2. Download and run MCPR.exe
    1. Download the removal tool from: 
    2. Click Save and save the file to a folder on your computer.
    3. Navigate to the folder where the file was saved.
    4. Make sure all McAfee windows are closed.
    5. Double-click MCPR.exe to run the removal tool. 
      • Note: Windows Vista/Seven users must right-click MCPR.exe and select Run as Administrator. 
    6. Restart your computer after receiving the message CleanUp Successful. 
  3. Your McAfee product will not be fully removed until the system is restarted.