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ESET


Uninstall ESET

Warning: Do not attempt to uninstall your ESET security product using the Windows Add or Remove Programs utility from the Control Panel.

  1. Click Start → All Programs → ESET → Uninstall. After you uninstall, you will need to restart your computer. 
  2. After restarting, confirm that you can see hidden files and folders by clicking Start → Control Panel → Folder Options → View and select the Show hidden files and folders option.
  3. Click Start → My Computer and then navigate to and delete the following folders:
    • Windows XP and Older
      • C:\Program Files\ESET
      • C:\Documents and Settings\All Users\Application Data\ESET
      • C:\Documents and Settings\%USER%\Application Data\ESET
    • Windows Vista and Windows 7 Users must delete the following folders:
      • C:\Program Files\ESET 
      • C:\Program Data\ESET
NOTE: The uninstaller may remove the above folders automatically. If you are unable to find the folders after selecting Show hidden files and folders, the removal is complete.

Download ESET Uninstaller

Windows Vista/Home Server/XP/2003 R2/2003/2000

  1. Download the ESET Uninstaller application (500 KB) and save it to your Desktop. Download it from Here.
  2. Restart your computer and start in Safe Mode. (How to use Safe Mode?)
    If you attempt to run the ESET Uninstaller in normal mode, it will fail and create an "ERROR!" message text file on your Desktop.
  3. Double-click the ESETUninstaller icon on your Desktop to begin the uninstallation process.

    Advanced user commands: If you wish to see a full list of available commands in the ESET Uninstaller, type ESETUninstaller.exe /help. If you are removing ESET security products from bootable media, you will be prompted as to whether you wish to remove the ESET files from each available partition separately. The /mode=offline parameter specifies the uninstallation mode for CD and USB drives and the /mode=online parameter specifies hard disks. Very rarely, you may need to use this parameter to force the ESET security product file deletions if the ESET Uninstaller does not detect your bootable media automatically. In case you want to remove all present AV installations without being prompted, run the uninstaller with the /force parameter.

  4. At the first command prompt, read the warning and type y to confirm.
  5. Select the ESET installation you want to remove from the list by entering its number and pressing ENTER. Typically, the Uninstaller will find only one installation of an ESET security product, which will be listed as number 1.
  6. At the third command prompt, ensure that you are uninstalling the correct ESET security product from the correct operating system and type y to confirm.
  7. The ESET Uninstaller will run for under a minute and then prompt you to press any key to exit the ESET Uninstaller. After you do, restart your computer in normal mode.
Important: The uninstaller writes a log of all its processes to the ~ESETUninstaller.log file (located in the same folder as the ESETUnistaller.exe file) for future reference.

Windows 7/2008 R2/2008

  1. Download the ESET Uninstaller application (500 KB) and save it to your Desktop. Download it from Here.
  2. Restart your computer and start in Safe Mode. (How to use Safe Mode?)
    If you attempt to run the ESET Uninstaller in normal mode, it will fail and create an "ERROR!" message text file on your Desktop.
  3. Click Start then type cmd into the bottom search bar and press ENTER.
  4. In the command prompt window type cd desktop and press ENTER.
  5. Launch the ESET Uninstaller utility by typing ESETUninstaller.exe/reinst into the command line and press ENTER.

    Advanced user commands: If you wish to see a full list of available commands in the ESET Uninstaller, type ESETUninstaller.exe /help. If you are removing ESET security products from bootable media, you will be prompted as to whether you wish to remove the ESET files from each available partition separately. The /mode=offline parameter specifies the uninstallation mode for CD and USB drives and the /mode=online parameter specifies hard disks. Very rarely, you may need to use this parameter to force the ESET security product file deletions if the ESET Uninstaller does not detect your bootable media automatically. In case you want to remove all present AV installations without being prompted, run the uninstaller with the /force parameter.

  6. At the first command prompt, read the warning and type y to confirm.
  7. At the second command prompt the Uninstaller scans the system for ESET installations and presents you with the results in a numbered list. Select the ESET installation you want to remove from the list by entering its number and pressing ENTER. Typically, the Uninstaller will find only one installation of an ESET security product, which will be listed as number 1.
  8. At the third command prompt, ensure that you are uninstalling the correct ESET security product from the correct operating system and type y to confirm.
  9. The ESET Uninstaller will run for under a minute and then prompt you to press any key to exit the ESET Uninstaller. After you do, restart your computer in normal mode.
Important: The uninstaller writes a log of all its processes to the ~ESETUninstaller.log file (located in the same folder as the ESETUnistaller.exe file) for future reference.
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